Subscribe & Save FAQs
Got a question about Subscribe & Save? To help you find out how a small animal or dog food subscription could save you money and ensure you always have their favourite food to dish out at dinner time, our expert team at Burgess, the pet care experts, have put together some really useful answers.
How much will I save with Subscribe & Save?
By subscribing to our regular pet food delivery service, you’ll save 10% on every order – which could really add up over the course of a year. Not only will you save 10% every time, but you’ll also never have to worry about forgetting your pets’ favourite food and treats again. Our no-hassle, fuss-free service will automatically process your order and deliver it straight to your door.
How does Subscribe & Save work?
It’s as easy as 1, 2, 3 to Subscribe & Save on our website. Simply:
- Choose your animals’ favourite Burgess Sensitive dog food, Excel tasty feeding hay or selected Excel rabbit and guinea pig nuggets and click on the Subscribe & Save 10% option.
- Decide how often you’d like your food delivered.
- Head to the checkout and complete as normal – then sit back and relax, knowing that your order will be delivered straight to your door!
How often can I get a delivery?
As standard, we offer either weekly or monthly pet food subscription deliveries. However, if you would like a plan that fits you and your pet, just get in touch with our friendly consumer care team who can create a delivery frequency that works for you.
Will I need to pay a delivery fee?
Delivery is FREE on all orders over £20 to UK mainland addresses and once you’ve signed up to Subscribe & Save, you won’t need to worry about placing your order every week or month.
Our delivery time on standard orders is between 3-5 working days. However, our fulfilment team work hard to get your parcel with you and your pets as soon as we possibly can!
Which products are available with Subscribe & Save?
Whether you’re wanting a healthy dog food subscription or small animal food subscription, you can subscribe to regular deliveries and save 10% every time on the following Burgess products:
On each product page, you’ll see an option to either complete a one-time purchase at full price, or to Subscribe & Save 10%.
Can I change my Subscribe & Save order?
It’s easy to change the frequency of your pet food subscription, whenever you wish, whether that’s from weekly to monthly, or vice versa. If you have any questions about your deliveries, our friendly team will be happy to help.
What are the benefits of choosing Subscribe & Save?
First and foremost are the cost savings and convenience of choosing Subscribe & Save to order your pet food online. And by buying direct from the manufacturer, Burgess Pet Care, you can be safe in the knowledge that the product is the genuine article, fresh and in-date.
Why should I choose Burgess Pet Care food?
All our pet foods are made in our factory in the heart of Yorkshire using the finest ingredients and meet our stringent quality requirements. We have a long tradition of supporting British farmers, having developed strong working relationships with the local agricultural communities over the years.
Starting out as flour millers in the 17th century in North Yorkshire, Burgess moved into producing wholesome farm animal feeds in the early 1960s. Using the expertise and experience built over the centuries, today Burgess Pet Care produces high-quality, award-winning pet foods and has launched many innovations. These include the UK’s first single-component nugget for rabbits and the world’s first food specifically formulated for indoor rabbits.
By choosing Burgess and Burgess Excel, you know you can feed your pets with complete confidence. And, by signing up to Subscribe & Save, it’s easier than ever to give them the top-quality, tasty, nutritious food they deserve, every single mealtime.
Order online and have your Burgess Sensitive & Hypoallergenic Dog Food delivered straight to your door >>
Subscribe & Save 10% on every order of selected Burgess Excel nuggets and have your packs delivered straight to your door >>
